I’ve seen a lot of accounts lately with various types of Safety Complaints, Used Sold as New, Not as Described, etc.
These were primarily for products in Health and Personal Care (HPC), Beauty, and Grocery.
These categories are currently gated on purpose. Amazon allows just about anyone to sell as a 3p seller with little to no barrier to entry.
To protect consumers, these categories are monitored closely and are more likely than others to yield Performance Notifications for buyer complaints.
You can receive these notifications for virtually ANY kind of issue where your product fails to meet buyer expectations.
The biggest failures come from: