Develop a Proactive Strategy for Resolving Negative Feedback

It is easy to forget that feedback can make or break an e-commerce business on Amazon.

Get expert advice and support to maintain a healthy feedback score and gain and retain customers.

Learn more about E-Commerce Best Practices from Skubana’s E-Commerce Mastery Series.

In the Seventh episode of Skubana’s E-Commerce Mastery Series where we invite experts of their respected fields to share their best practices for success, our host, Dr. Jeremy Weisz of interviews Scott Margolius founder of FeedbackRepair.

Some essential lessons from this video are:

  • How and why we receive so much negative feedback and how to get it shut down quickly

  • What you should do with specific ASIN’s that are constantly causing problems

  • The importance of diversifying the marketplaces you are in and add backup channels

  • How to be proactive with your feedback